City of Chicago STREETS AND SANITATION 

The department of streets and sanitation covers

Department:

• Streets and Sanitation (DSS)
• Sanitation and Waste Reduction (Garbage, Street Sweeping, Recycling, and Zero Waste)

People We Serve:

• Residents
• Home Owners

Programs & Initiatives:

• Safety

Chicago currently collects approximately 1.1 million tons of residential garbage and recyclables annually. Pick-ups for garbage are weekly, Mondays through Fridays.

If you need to:

• Report a Missed Garbage Pick-up
• Request Additional Garbage Carts
• Report Garbage Cart Missing or Stolen

You can make request by calling 311 or HERE ONLINE through 311

*Don’t forget to keep your SR number (a reference number supplied by 311) for your records in case you need our office to follow up on your behalf. *